Cards Disappeared - Recovery

In the very unlikely case that cards disappear, try these recovery steps:

1. Check for Filtered View

Look at the top of the screen. Is there text in the search bar? Clear the search bar and your cards should reappear. This is the most common cause!

2. Restart the App

Close SuperCards completely (swipe up from bottom or use recent apps button, then swipe SuperCards away). Reopen SuperCards and check if cards are back.

3. Restart Your Phone

Power off your phone completely, wait 10 seconds, power back on, open SuperCards, and check if cards are restored.

4. Restore from Backup

Option A: QR Code Backup
Find your saved QR code or link (check email, screenshots, notes, cloud storage), open the QR code or tap the link, and all cards will be restored.

Option B: iCloud Backup (iOS)
Go to Settings → General → Transfer or Reset iPhone, restore from iCloud backup, choose your most recent backup, and wait for restore to complete.

Option C: Google Backup (Android)
We do NOT recommend this method as uninstalling the app also removes your data from Google Backup. Use QR code backup instead (Option A).

5. Check Anonymous Mode

If Anonymous Mode was enabled, backups don't exist by design. Unfortunately, if cards are lost without a backup, they cannot be recovered.

Prevention: Always Keep a Backup! Create a QR code backup and email the link to yourself. It's permanent and always pulls your latest cards, so you only need to save it once.